FAQ ABOUT OUR LIMO SERVICE IN CALGARY
How does an hourly rate work?
What does a Point A to Point B Transfer (Flat Rates) mean?
Point A to point B transfer is a flat rate that is charged for a trip from one destination to another. This is also known simply as a transfer. Points to point transfers do not include any extra stops. Extra stops can be arranged for an additional charge. Transfers are not based on a specific length of time rather they are based on the distance. The benefit of a transfer rate is that there are no additional charges if there is heavy traffic since the rate is based on the pickup and drop off addresses rather than time. They work great for trips where the passengers are looking to go for dinner, to a club or be transported to Calgary in addition to any other destinations you have in mind.
How far in advance should I book my limousine?
We recommend booking your vehicle as soon as you are able to since limousines tend to book very early. You do not want to wait too long and not be able to secure the limo you would like. A number of our vehicles book up to a year in advance for weddings. You can always contact our office to check availability for the limo you are interested in.
Can I reserve a specific vehicle?
Yes, You can reserve a specific limo with a minimum 4 hour booking. Subject to availability of the vehicle on that date and time that you want to reserve. We always recommend you call our office 403-399-2916 for contact us on line inquiry to make sure we have vehicle of your choice available for the day you are looking to reserve.
Can I change my pick-up time if I have already booked my limo?
Yes, Subject to availability. If we have vehicle available then it is no problem.
Is music or video provided during our booking Or can we bring our choice of music?
Yes, you can bring your choice of music, Our vehicles have all the latest audio and video equipment, including iPod connectivity also in some vehicles are equipped with Bluetooth technology, however the choice of media is left to the taste of our clients.
What if I go to a concert/Flame`s game and it goes into over-time?
Client will provide A-1 Limo service return time that they want limo to come back to pick up. We will give you a 30 minute grace period, after which you would be charged by quarter hour (15 minutes) increments of that vehicles current hourly rate.
What is the minimum amount of time I must book for?
In most cases the minimum is 1 to 2 hours. Weddings between 12 pm-6 pm on Saturdays are 3 to 4 consecutive hour minimum. Graduations are a minimum 3 to 4 hour minimum hours, Grad hours can be Split.
What if I am having such a good time I want to extend the party past the original booking?
We will gladly extend the time you have booked as long as the vehicle has no trip afterwards. Extra charges will be apply at the hourly rate.
If I want to go to and from a nightclub how should I book?
The best option for nightclub transfer is typically a round trip transfer. We can pick you all up at one address and take you to a club. After the club we will pick you up and return you to one address. Another option is to book the 2 consecutive hour minimum hourly rental and we can pick up or drop off everyone individually.Or you can book the limo for the night, Limo will pick you up take you to where ever you want to go and will stay with you if you want to go from bar to bar and at the end of the night limo will take you to your destinations.
What is an Airport Transfer?
A transfer is where you would be picked up and dropped off with no waits before, during or after the trip. During the transfer if you like make any extra stop will cost extra depending on the stop you are making. If there is a quick stop between 1-3 minutes on the route the driver takes there will be no extra charge but this must be communicated at time of booking to the office. Transfers are not based on a specific length of time rather they are based on the distance. The benefit of a transfer rate is that there are no additional charges if there is heavy traffic since the rate is based on the pickup and drop off addresses rather than time.
What If I need to arrange a pick up for someone at the Airport?
If you have someone you want us to pick up at the Calgary Airport (YYC), we will need Customer (person is being picked up at the airport) Name, Phone, Date and Time of Arrival with Flight Number and drop off address. And yes you can pay the trip in advance with credit card if you like so Customer we are picking up do not have to pay to the driver.
Can I be picked up at Calgary International Airport YYC?
Yes, at the time of reservation you can give your return flight information and we will pick you up on the based of information given.
Do you offer Meet & Greet at Calgary Airport YYC and what does that include?
Yes, Our driver will meet you at the airport (Arrival Terminal) with a sign with your name on it. They will then help you to the vehicle and ensure your luggage is stored safely in the limo before taking you to your destination.
What if my flight arrives late or early?
We track all flights as long as we are provided with accurate flight details. If you are aware that your flight will be delayed please contact our office at the earliest opportunity to advise us. We will show up early or late depending on the status of the flight arrival. So you do not have to worry about it.
What if I do not see my chauffeur at the airport after arriving at the airport?
Please call our office right away and we will ensure you get connected with the driver.
How early do I need to book a limo for my wedding?
We recommend booking your vehicle as soon as you are able to since limousines tend to book very early for the wedding. You do not want to wait to long and not be able to secure the limo you would like. Because most of the Wedding in Calgary are in the summer months and there are limited number of Limos in Calgary. A number of our vehicles book up to a year in advance for weddings. You can always contact our office 403-399-2916 to check availability for the limo service you are interested in.
Can I book 2 hour service for my wedding?
Yes, We offer 2 hour rentals during most of the week. The 2 hour wedding package does not apply between 12pm-6pm on Saturday’s only. Please Call Us 403-399-2916 to inquire.
Why do I have to book a minimum of 4 hours consecutively on Saturday?
Saturday’s are the busiest day in the limo service industry so the minimum is higher to ensure we can provide the best service possible for the your big day.
Does the limo comes with decorations or anything else?
All of our packages include basic decoration which is a Just Married Sign. We also offer a premier wedding package which includes custom made Just Married sign with your name and color combination of your choice. (extra charges will apply for custom work)
Can I decorate the limo myself?
You can certainly decorate the limo yourself. We kindly ask All decorations must not damage the limo in any way and no tape on the paint. you put tape on the windows.
How soon I need to book a limo for my Graduation?
We recommend booking your vehicle as soon as you are able to since most of the grads are on similar or very close dates, and Stretch Limos tend to book very early stage in some cases 6 to 8 months or even before. You do not want to wait to long and not be able to secure the limo you would like. Graduation night is the busiest day in the limousine industry and all the vehicles will be out in the city. You can always contact our office to check availability for the limo you are interested in.
Can I book a limo for 2 hours for my Graduation Service?
There is a 3 to 4 hours minimum booking for Graduation. But we do offer 2 Hours Service on some dates Please contact the office for more information for your Limo Service.
What is a split option means on Grad Packages?
A split is a unique option we offer only to graduates. When you book at least 3 to 4 or more hours we offer to split the time. You can use some hours before your dinner/dance then use the remaining time after the dinner to transport you home or to an after-party.
We do Offer after party limo service, but that does not apply with these packages.
Please Call our Office 403-399-2916 for more information.
How much deposit do I need to book a limo for my Booking?
A deposit of 50% of the full amount is required to hold your booking when you book your limo. and balance will be charges on the day of the event.
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